Delivery Charge Policy​

​ ​At OMERA LPG, we strive to provide convenient and reliable delivery services to our valued customers. Our Standard Delivery Charges policy outlines the terms and conditions associated with the delivery of products ordered through our platform.

​ ​1. Standard Delivery Charges:

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• • • A standard delivery charge 100 Taka for every 12kg cylinder, and 150 taka for each 25kg, 35kg or 45kg gas will apply to all orders delivered within our designated delivery radius.
    • This delivery charge for your order will be displayed during the checkout process before you complete your purchase.

​ ​2. Delivery Radius:

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• • • Our standard delivery radius encompasses the major city in Bangladesh.
    • Deliveries outside the standard delivery radius may be subject to additional charges or may not be available. Customers will be notified of any applicable charges during the checkout process. or by direct call from our customer care.

​ ​3. Exceptions and Special Circumstances:

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• • • In certain cases, such as promotional events or special offers, we may waive standard delivery charges or offer discounted delivery rates.
    • Customers will be notified of any exceptions or special circumstances that may affect standard delivery charges through our website, email communications, or promotional materials.

​ ​5. Transparent Pricing and Communication:

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• • • We are committed to transparency in pricing and will clearly communicate all delivery charges to our customers before they finalize their purchase.
    • If you have any questions or concerns regarding standard delivery charges, please contact our customer support team for assistance.

​ ​6. Delivery timing:

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• • • We value our client, and understand their requirement, and try our best to provide the best possible service within shortest of time. However due to different condition such as distance, traffic, political unrest, natural calamity, product availability or any other situation it may take more time then normal.

​ ​7. Policy Updates:

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• • • This Standard Delivery Charges policy is subject to periodic review and updates. Any changes to the policy will be communicated to our customers through our website and other relevant channels.

​ ​By placing an order through OMERA E-commerce Portal or Mobile App, you acknowledge and agree to comply with the terms of our Standard Delivery Charges policy.

​ ​If you have any questions or require further clarification regarding our delivery charges policy, please don't hesitate to contact us.

​ ​Thank you for choosing OMERA LPG.